- Rampant Design – 2K, 4K and 5K Stock Footage and Practical Visual Effects for Film, Video and Broadcast Professionals
CALL US: (407) 930-1386

FREQUENTLY ASKED QUESTIONS

WHAT IS RAMPANT DESIGN?

Rampant Design creates Style Effects for video, designed to significantly enhance content for editors, VFX and motion graphics artists. Our Style Effects are created by post production industry veterans; award-winning VFX artist Sean Mullen and post production expert, Stefanie Mullen.

WHAT ARE STYLE EFFECTS?

Style Effects are ultra high definition visual effects and designs, personally created by award-winning VFX artist Sean Mullen. Style Effects come in literally thousands of different effects and are packaged as Quicktime files, enabling artists to simply drag and drop them to any editing platform.

ARE THESE EFFECTS PLUGINS?

Rampant Design Style Effects are not plug-ins and therefore, are not platform dependent. They work on all editing software platforms, and because they are packaged as Quicktime files, artists can simply drag and drop any Rampant Style Effects right on the timeline, instantly creating stunning, ultra high definition looks and effects.

WHY DO I NEED 4K OR 5K STYLE EFFECTS?

4K and 5K products give HD Editors/Compositors the latitude and freedom to resize, move, and alter without losing any quality.
Check out Rampant’s Next Gen For Editors v1 & v2 packs. These AWESOME sample packs contains 10 clips from each 4K library. Go ahead and try it out. You will not be disappointed!
Still not ready for higher resolution? Check out the BudgetVFX for all your HD needs!

DO YOU HAVE PRODUCT TUTORIALS?

ABSOLUTELY!
If you are looking for a product tutorial, check out Rampant’s YouTube page:
http://www.youtube.com/user/RampantMedia
You can search by product, your editing program of choice, or your favorite trainer.

ARE YOUR PRODUCTS AVAILABLE AS A DOWNLOAD OR ON A HARD DRIVE?

BOTH!
Our 2K and 4K libraries are offered as a download. We also have 4K and 5K products available on a hard drive.

HOW DO I INSTALL RAMPANT STYLE EFFECTS?

No installation is required for Rampant Style Effects. 
Simply import your effects just like any other vider footage.

DO MY DOWNLOAD LINKS EXPIRE?

Your download links will be available to you, in your account, as long as the product is still in Rampant's inventory.
Once the product is discontinued, the links will no longer be available for download.
We recommend downloading your effeccts as soon as possible.

CAN I TALK TO SOMEONE ON THE PHONE?

YES! We would love to hear from you.
Our phone number is:
614-626-8851


VIEW ALL PRODUCTS

IF YOU ARE USING A PC, PLEASE READ:

All clips are provided in Apple ProRes Codec. If you do not currently have the codec, click on the link below to install for FREE:
PRORES FOR WINDOWS
QUICKTIME INSTALLATION TUTORIAL:
https://www.youtube.com/watch?v=qgG1escR6Ew

You will know the codec has installed correctly when you can play the Rampant Effects in Windows Media Player. If you cannot play the effects in WMP, you will need to try the codec install again.

Do you offer returns or refunds?

We do not accept returns.  We do not issue refunds.  All sales are final. If you receive a damaged or bad hard drive, we will gladly replace it for you (shipping costs not included). Simply send us an emailand we will send you out a new copy.

PLEASE READ CAREFULLY

At Rampant Design, Inc. we do not tolerate credit card fraud. No expense will be spared and all fraud without exception will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. Rampant Design, Inc. also considers credit card charge backs or Google Checkout disputes to be fraud if you made no reasonable effort to notify us that a problem existed and allow us considerable time to resolve or clarify the or matter. All frivolous charge backs not only costs our employees time away from our usual and customary matters of conducting normal business, but costs us money, therefore: YOU AGREE that if you choose to do business with Rampant Design, Inc. and file a dispute/claim or charge back with your credit card company for a situation that contradicts our terms & conditions which you agree to when placing your order OR have not allotted us sufficient time to acknowledge, confirm, and research the situation; and as of any result, you do not win the charge back argument or dispute/claim you agree to pay us $150.00 for our time responding to the matter. You authorize us to charge this amount to your credit card. If this charge is rejected, Rampant Design, Inc. will peruse legal action to recoup losses for our time associated with responding to the charge back and or dispute/claim in addition to any other fees explained below. In the event that you win the charge back with your credit card company, Rampant Design, Inc. will attempt to recover fraudulently disputed charges plus additional costs via a third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. This may severely damage your credit rating for at least the next seven (7) years. At this point, we will no longer accept any settlement for the debt and will only accept payment in full.

PLEASE NOTE OUR POLICY ON CHARGEBACKS

• Customer understands that Rampant does not tolerate fraudulent charge backs or frivolous disputes/claims and will proceed to collect by any means necessary. • Customer is responsible for charge back fees consisting of attorney's fees, fees for collection agencies or third party intervention if client fraudulently charges back or does not pay monies owed. • If Customer charges back fraudulently, client will owe charge back fees plus amount owed. • Company will report any outstanding balances to the three major credit bureaus (Equifax, Experian, Trans Union.) as a delinquent collection account. • Company will have the incident reported to anti-fraud databases, which will attempt to prevent any further purchases on the Internet. • We log IP strings on all orders - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for prosecution to the fullest extent of the law.

Rampant Newsletter

By checking the "Terms & Conditions" box, customers are agreeing that they would like to receive a Rampant newsletter in order to be updated on the latest Rampant product releases or sales. Customers always have the option to Unsubscribe at any time if they no longer wish to receive Rampant emails by clicking the link provided within the email.

Have a question about your order and want to talk to us on the phone?

If you prefer to contact us by phone, you can reach our office at 407.703.2095

Want to place your order over the phone instead of online?

No problem, you can place an order over the phone Monday through Friday 9am to 5pm Eastern Standard Time.  Our number is 407.703.2095

What forms of payment do you accept?

We accept Visa, MasterCard, Discover, American Express, and Paypal. We do not accept checks, wire transfers, or money orders at this time. If you have special needs prior to placing your order please contact us and we will try our best to accommodate you.

I want to order online but I don't have or want a PayPal account.

No problem! You can still use a credit card and do not need a PayPal account to checkout. Simply proceed to PayPal and enter your credit card information under the "Credit Card" tab.

I placed my order but I haven't received my download links yet?

As soon as your transaction is processed, the download links are added to your account. If you do not receive an email with a receipt of your order, you can always find your download links inside your Rampant Account here: rampantdesigntools.com/my-account. Once inside your account, you will see your download links and also a tab to reprint the reciept that did not come to your email.

How long will it take for my Rampant Drive to arrive?

Domestic Shipping: Hard drives take 1-3 business days to process. Once processed, we ship via Fedex and the hard drive should arrive in 2-3 business days.

International Shipping: Hard drives take 1-3 business days to process. Once processed, we ship via Fedex and the hard drive can take anywhere from 2-15 days to arrive. This is dependent on the customs of your country. Please be aware of your customs laws/fees. Each country is different and there may be an extra charge for importing a drive into your country. Rampant is not responsible for any customs/import fees. Also, be aware that Rampant is a U.S. company and therefore purchases hard drives with U.S. power requirements. You may need to purchase a separate power adapter to allow our hard drives to work with your countries power requirements.
If you wish to have your order shipped to you more quickly, please contact us via phone or email BEFORE you place your order.

Rampant Contact Form

*Please allow up to 72 hours for response*

If I buy multiple hard drive products, will they come on separate drive?

Not necessarily. Rampant will decide how many hard drives are needed to complete your order.

Product Download Information:

After placing your order, we will send you an email.  Normally your download link will be emailed to you within 15 minutes of your order. If you have placed an order and not yet received your download information, please check your junk/spam folder. If you still cannot find the email, please submit a ticket here.

I have a question about my order:

Feel free to contact us at any time with your questions. Please tell us your name and order number along with any question that you may have and you will receive an answer within 72 hours.

I had trouble downloading my order, now it won't let me download anymore:

If you were unable to download, please send us a friendly email and we will gladly send you another link to obtain your products.  

I've downloaded the files but I can't seem to get them to Unzip.

Make sure to have the latest version of your Unzipping application. We recommend winrar for Windows or The Unarchiver for Mac. Also verify the size of the file you downloaded is close to estimated size on the website. If you continue to have problems, feel free to contact us.

I can only download so many links at a time, why is that?

Our digital files are hosted by Amazon. We are capable of serving thousands of files at once. However, your internet connection speeds and browser preferences will only allow you to download so many files at once. Your internet browser has a set number of simultaneous downloads that it will allow at once. Our downloadable products are the complete full version of the product. This means that you could have many links to download. We cannot offer the downloads in one large zip file. If you do not wish to download the product, many products are available on DVD. If you have questions about a product or download, please send us an email and we will gladly help you out.  

Should I buy a Download or a Hard Drive? Which version is best for me?

This really all depends on the needs of your project(s). From the very first day we opened this store, we wanted the ability to deliver digital downloads of every product. If you are in a time crunch and you need the product fast, the best method is our download option. Currently our 2K and 4K individual libraries are available as an immediate download.
Our 4K and 5K libraries are available on a Hard Drive.
International Orders: Please be aware that we have a $100 value assigned to all our products, which is mandated by the United States. We do not have any control over foreign import fees. We advise that you find out about your countries import fees before buying. Also, be aware that Rampant is a U.S. company and therefore purchases hard drives with U.S. power requirements. You may need to purchase a separate power adapter to allow our hard drives to work with your countries power requirements.

I don't see a certain product online anymore, where did it go?

Product contents and availability are subject to change without notice.

Are your products Mac/PC Compatible?

All of our products are both Mac and PC Compatible.

Can I install your product on multiple computers?  How many?

You are allowed to install our products on one workstation and one personal computer or laptop as long as the purchaser of the product is the sole user of the product.

Can I Resell or Distribute Your Products?

You are not permitted to distribute or resell our content. You may not repackage our products and sell as royalty free stock content.

Can I use your products in my production?

Absolutely! Our elements are designed for you to use in your feature film, commercial, episodic television, music video, broadcast, corporate, web or other productions.

What is the Rampant End User License Agreement?

Rampant Design Tools, Inc. License Agreement Copyright and Licensing Information COPYRIGHT MATERIAL The Contents (“Contents”) including, video files, audio files, help files and data files contained within the Collection (“Collection”) via DVD, CD, or Download are proprietary and copyrighted. This copyright is protected under U.S. and International copyright law. Rampant Design Tools, Inc. own and reserve all rights, except for those specifically granted by the license agreement below. END USER LICENSE AGREEMENT This is a non-exclusive, irrevocable, non-transferable license agreement between you and each of your affiliated companies and licensees (so long as such affiliated companies and licensees are not charged or otherwise pay a fee to you for the use of the Contents) and Rampant Design Tools, Inc. Read this agreement carefully before using the product. By using any part of the Contents, you are agreeing to the following terms: 1. The Contents may only be used on only one computer at any one time. 2. The Contents may be used, changed, and incorporated in your work and any element thereof. You may not sell, re-distribute, incorporate in a product or give away the contents of this collection. You must accept the Contents “as is” with no express or implied warranty. 3. The Contents may not be used with or within a production involving promotion or exploitation of illegal affairs. 4. The Contents may not be transferred to any third parties through networked computers. 5. You agree to indemnify and hold harmless Rampant Design Tools, Inc. and all of its officers, directors, employees and agents ("Those Indemnified") for any and all losses, reasonable damages, liabilities, third party claims, reasonable costs or expenses, including reasonable outside attorneys' fees, incurred directly or indirectly by Those Indemnified in connection with the use of the data for any unlawful, unauthorized or prohibited purpose. 6. You may not sell, sublicense, loan, give, or transfer any part of the contents to a third-party, or allow the Contents to be accessed by individuals that are not willing to comply with this agreement. Rampant Design Tools, Inc. reps and warrants that it owns or possesses all rights in and to the Contents and similarly hold you harmless with respect to any breach or alleged breach of the foregoing reps and warrants. 7. The Contents are royalty free and may be published, broadcast, distributed across all media types now known or hereafter devised, throughout the world in perpetuity except where noted by illegal use or selling in a collection. 8. Rampant Design Tools, Inc. shall not be entitled to seek or obtain injunctive or other equitable relief or to rescind or terminate this agreement, except as a result of a breach of this agreement by you, your affiliate companies or licensees.